FAQs / Help
Please click on a question to see the answer…
How do I use my DigiTickets?
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you attend the event, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.
Do you issue refunds?
No, we regret we are unable to issue refunds online. Please contact us on 01246 571191
What happens when I buy a ticket online?
On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number, or have the booking confirmation available on a smart phone.
I don't have a printer...
Just simply present the booking reference number and barcode on your smartphone when you arrive at the event.
Can I purchase a ticket on the day?
Tickets must be booked prior to attending the event, as we are unable to take bookings on the day
How can I get in contact with you?
Call us on 01246 571191
